Client Portal

We manage quality, cost and process

GCA’s project management approach and our web based portal management system allow us to systematically manage small, medium or large-scale coaching programs. Our 10 step coaching process and our well established administrative controls permit us to track individual progress, monitor cost, insure and measure quality, identify themes unique to your organization, and provide your human resources department with comprehensive quarterly status reports. Our management expertise assures that your programs are delivered consistently to your globally dispersed executives while remaining aligned with your overall corporate strategy.

GCA has customized an on-line client portal that automates the administration of each engagement’s benchmarks, quality and financial controls. HR personnel can view coach bios, make coaching requests, and track details of each engagement including status (pending, active, complete), benchmark requirements, location, title, business function, and coaching focus of every client under our management.

When your organization elects to customize our technology to meet your unique needs, GCA has the ability to provide key personnel with password protected access to a variety of web based tools and information. This affords your management a ‘real time’ view of coaching activity from a snapshot of the status of each at any given time as well as an overall global snapshot of your company’s coaching engagements including location, business function, costs, and quality.  This provides you with greater control over executive coaching budgets.  A customized portal typically includes the client coaching philosophy, policies and procedures, tips on interviewing a coach, administrative guidelines and more.  We can include your current materials or provide templates and copy for your approval.

Our tracking and reporting provides timely updates, reviews and evaluations of the program to all appropriate stakeholders, ensuring cost control, ease of access and superior quality supervision of all coaching assignments.