Global Coaching Alignment
GCA is built to function as a Managed Coaching Services Provider (MCSP) where we help enterprises design and manage globally-scaled executive coaching programs that generate results based on industry best practices.
Our approach maximizes coaching impact for our MCSP clients by closely managing costs & quality, maintaining web based administrative tools, matching coach and client with best fit chemistry, and aligning with the enterprise’s business strategy, culture and values. We manage each engagement by applying a tested 10-phase process that ensures consistency and quality across the organization.
Move decentralized coaching initiatives into a centrally managed, quality controlled and financially disciplined program.
GCA provided a MCSP solution to our client’s Global Executive Coaching Program, deploying coaches to over 40 engagements, documenting improved quality and delivering 15%+ cost savings within the first 18 months. Our best practice expertise, access to talent, disciplined management, and administrative efficiencies delivered a forward-thinking and performance-driven coaching experience.
Our approach delivered against the following objectives:
|Coaching not fully aligned with talent management||Coaching as lever for accelerating talent and leadership development|
|External coaching community not informed of key leadership messages, business and industry challenges||Coaching as lever for building competencies required to successfully meet industry challenges|
|Coaches aligned around key messages|
|Coaches reinforcing key messages and transforming them into competencies|
|Poor line of sight on participation and value to the business||Participation, cost and business impact tracked|
|Inconsistent processes meant that relevant information does not come back to line manager and organization||
Consistent processes support development of clients and business relevance of program.
Processes in place to ensure sponsors, clients and HRBP are kept fully informed
|Little requirement to show business results or coaching goals||
Coaching begins with business need.
All coaching assignments have clearly articulated goals and systematic tracking of progress towards meeting objectives
|Coaching becomes routine relationship and the value proposition is put in question (are we getting value?)||
Passionate and performance driven coaching
Each engagement evaluated for impact
|No centralized financial tracking||Full transparency of coaching expenditures based on business function, executive title, global location; our approach resulted in a 15% savings the first 18 months|
|Lack of adherence to organization’s coaching protocol||Protocol is consistently followed|
|HR and Sponsoring Line Manager not involved in contracting, updates and coaching extensions||Stakeholder ownership and involvement|
|Coaching used to meet too wide a range of needs||Coaching used to develop more effective leadership skills that create business results|
|Coaching too often has open-ended timeframes||Coaching is a time-bound period of accelerated development|